Each answer is short. The link goes to the page with the details.
I forgot my password. What do I do?
On the sign-in page, choose Forgot password?, enter your account email and choose Send reset link. Open the link in the email, enter a new password and choose Reset password. The link works once and expires in 30 minutes. The new password must differ from the current one. See Quickstart.
I cannot sign up. The page says sign-up is by invitation only.
This team accepts members only by invitation. Ask an Owner or Admin to invite you.
My upload stopped. What do I do?
Leaving the page stops the upload, but the original tab can still finish it. If some files failed, choose Retry failed or pending files. Files that already arrived are not uploaded again. See Upload recordings.
All files arrived, but no recordings were created.
Choose Retry creating recordings. This does not upload the files again. See Upload recordings.
Why can I not start the upload?
The page lists the problems under Issues to review. Fix them first. A common cause is a LeRobot folder without meta/info.json at its root. Put each recording in its own folder and upload again. See Upload recordings.
Why was my file refused?
The project accepts only certain formats for its kind, and the page says why a file was skipped. See Supported formats.
A recording failed or is stalled. What do I do?
A stalled recording has had no progress for over an hour. Choose Reprocess. A failed recording cannot be repaired in place: delete it from the list and upload it again. See Recording detail.
A check shows Warnings or Checks failed. Is the recording still usable?
Only Checks passed counts as a pass. Warnings and failed checks need a look. Episodes that fail checks are left out of a dataset version unless you include them. See Quality and Dataset versions.
Why is the export blocked by privacy?
A human recording that needs consent or anonymization blocks the export until the evidence exists. If consent is missing, open the recording row menu and choose Add consent. See Export and download.
Where do I find the tasks assigned to me?
Open My work in the sidebar. It lists the annotation, review, repair and collection tasks assigned to you. See My work.
How do I invite someone to the team or to a project?
Owners and Admins invite team members in Team members. Owners and Admins also add project members in Project members.
How do I create an API key?
Owners, Admins and Researchers create team API keys under API keys. Copy the key when it is shown. The CLI can use a personal token instead. See Developer reference.
Where do I see storage and billing?
Open Storage to see the storage used for recordings and exports, and which projects use it. Open Usage and billing for the usage of the current billing period.
Which file formats can I upload?
It depends on the recording kind. See Supported formats for the formats each kind accepts and which ones are coming soon.
Who can see my human recordings?
Until consent and anonymization evidence exists, raw access is limited to the uploader, the Owners, and the project members who can publish its algorithms and manage its workflow. See Recordings.